Orders are processed Monday through Friday, excluding weekends and holidays.

Please allow 1–3 business days for order processing before shipment. During collection launches, promotions, or high-volume periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

We currently ship to select international destinations, including the United States, Canada, Mexico, the United Kingdom, Panama, and other eligible countries.

Estimated delivery:
5–10 business days after shipment

Delivery times may vary depending on destination, customs clearance procedures, and local carriers.

United States:
Complimentary shipping on orders over USD $500.

For orders below this amount, shipping charges will be calculated at checkout.

Additional free shipping promotions may be offered periodically and will be communicated through our website.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are determined by local authorities and are the sole responsibility of the customer.

Emuna is not responsible for any customs duties, import taxes, or additional fees incurred after shipment.

Emuna is not responsible for delays caused by customs inspections, import procedures, or governmental authorities.

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is marked as delivered but cannot be located, we recommend contacting the carrier directly and checking with neighbors, building management, or local delivery offices.

Emuna is not responsible for lost or stolen packages after delivery confirmation has been issued by the carrier.

Customers are responsible for providing complete and accurate shipping information at checkout.

Emuna is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete shipping addresses.

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Once your order ships, you will receive tracking information via email. Tracking updates are provided directly by the shipping carrier.

For any shipping-related inquiries, please contact:

info@emuna.shop

Thank you for choosing Emuna.

Freedom Wear for the Modern Woman.